Conditions:
General Conditions:

It is understood that undertaking treks, group tours, or any other form of tourism activities, such as expeditions, jungle tours or any other trip arranged by Ben Verhoef Tours, involves certain risks and dangers.
These include but are not limited to:
  • travelling in mountain terrain, on rivers and in forests and jungle;
  • travel by car, bus, jeep, boat, canoe, rafts, bicycle, or any other means of conveyance;
  • accidents or illness in remote regions with little or no medical facilities and without means of paid evacuation;
  • accidents caused by forces of nature;
  • changes in itinerary or cancellation of tour/trek due to reasons beyond our control.
In consideration of the above Ben Verhoef Tours declares that as performer or as intermediary between the tourists and the entities or persons called to carry out the services described in the itinerary: hotels, restaurants, transport or others, shall not be liable for their deficiencies or failure of these entities. This includes such failures delays, loss or damages to baggage or goods, seat allocation in any kind of transport or hotel rooms, unexpected cancellation of reservations or any other failure of any kind.
shall not be held responsible for any delay -and its consequences-, loss, injury or damage to any person or property resulting - directly or indirectly - dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, quarantine, strikes, riots, thefts, pilferages, epidemics, medical or custom department restrictions or regulations, or any other causes beyond our control. Ben Verhoef Tours does not assume liability or responsibility for securing the services of any doctor for any of their trips nor is it liable for any medical emergency, evacuation costs, expenses for accident, sickness or death, loss due to theft, or any other reasons incurred by any trip participant. Tourists are advised to seek such insurance arrangements in their home country. The participation in tours organized by Ben Verhoef Tours takes place on passengers own responsibility and at their own risk. According to the above, the client shall not formulate protests of any kind against Ben Verhoef Tours.

Payment and Cancellation policy

For all the services contracted, a down payment of 25% of the total agreed amount should be made on the by Ben Verhoef Tours indicated bank account when booking the services. The remainder of the payment has to be in the possession of Ben Verhoef Tours 14 days before the commencement of the services.

 For all the services contracted, payment should be made before the commencement of the services. Tour Cancellations: If you have booked a tour with us and wish to cancel for any reason, our policy states that a full refund payment is not available. The penalties are:
  • cancellation with more than 48 hours notice: 50%
  • cancellation between 48 and 24 hours notice: 75%
  • cancellation within 24 hours: 100%.

Ben Verhoef Tours agrees to fully refund any money paid by the tourist in the case of having to cancel a tour for any reason under Ben Verhoef Tours' control.
If adverse climatic conditions exist or external events disturb or alter the normal course of the country, Ben Verhoef Tours reserves the right of cancellation of the tour or part of it, or the modification of its content, always in the best interest and security of the travellers. In case of cancellation the company will withhold 10% of the payment for administrative expenses.
If the tour has been initiated, the traveller will additionally pay the expenses made so far. In case of modification, we will make a new estimation considering the changes.

Payment of the tour is taken as acknowledgment and agreement of the above mentioned terms.